Whether it’s your first trip to Bonaire or your 30th trip…it seems there are always last minute questions that arise either just prior to starting your trip or while planning it. We have prepared a list of commonly asked questions and hope that this information will assist you in either making your decision to visit Captain Don’s Habitat or in planning your visit. If your question is still not answered here, please feel free to e-mail us at any time. You can find all the pertinent e-mail addresses on our Contacts Page.
How can get a hold of Captain Don’s Habitat front desk if I have for example missed my flight, have a flight delay or my flight is cancelled?
To make traveling easier for our guest we have set up a new email address that comes in directly into the front desk PC. This email address is dedicated for traveling guest that want to communicate about delays, missing flights, cancelled flights etc.
This new service is to improve our guest services even much more.
Our emergency traveling guest email will be email@example.com
Can I charge my bar and restaurant bill to the room?
It is possible to charge your food and drinks to a bar account, but you have to open up a separate account at the restaurant. Just go there with your credit card and fill in the papers, and pay everything at the end of your stay in the restaurant. Off course you can pay any way you like, credit card, debit card or cash.
I’ve already booked…is there anyway I can receive the Dive Liability Release and Hotel Registration Form in advance so as to minimize the time it takes to get checked in when I arrive?
Yes, we have both our Dive Liability Release and Hotel Registration Form available as downloadable PDF Files. Click here for your guest registration card and Click here for your dive liability Print and fill in the forms and bring with you and present them to our Front Desk staff when you arrive at the property, then all they have to do is swipe your credit card for incidental charges, give you your room key and your off to your room. No standing at the counter filling out forms after a long day or night of travel.
I don’t dive and all I’ve heard is that Captain Don’s Habitat is for divers…should I choose another resort?
While it is true that Captain Don’s Habitat was built and is operated by divers for divers, nothing could be further from the truth. Approximately 45% of our guests are non-divers and many of them repeat guests…with our world class restaurant, The Spa, beautiful view of Klein Bonaire and Bonaire’s unbelievable sunsets, our fresh water pool overlooking the sparkling Caribbean Sea, one of the best house reefs on the island for snorkeling…many non-divers have come to enjoy the peace,tranquility and beauty that Bonaire has to offer while enjoying the services, surroundings and ambiance of Captain Don’s Habitat.
My spouse or traveling partner does not dive, will he/she be bored?
As the old saying goes, “To each his/her own”, applies in this case. The island has numerous activities other than diving to offer. Island Tours, kayaking in the mangroves, ocean kayaking, windsurfing, snorkeling, bird watching, shopping, mountain biking, horseback riding, deep sea fishing, tour of Washington-Slagbaai National Park and Museum are just a few of the other activities to be enjoyed on the island and to fill their days. They can also just relax with that book they’ve been wanting to read but never had the time while lying around our fresh water pool or indulge themselves in the services of The Spa at Captain Don’s Habitat located on site in the Dive Center building. Non-divers are also welcome to sign up on our dive boat trips($10/person/trip) and enjoy the great snorkeling we have at virtually all the dive sites our boats travel to or simple go along for the boat ride and watch the bubbles and enjoy the scenery.
What is Captain Don’s Habitat policy on flying after diving?
Captain Don’s Habitat policy is the same as the Island Policy…we recommend a minimum 24 hour surface interval prior to flying and mandate a minimum 12 hour surface interval. However, at no time will you be allowed to dive on the same calendar day that you fly.
I’m on a 2 boat dive a day package…am I limited to only 2 boat dives in a single day?
No,Captain Don’s Habitat offers you the flexibility to do as many boat dives as you wish (based on scheduled boat dives) on any day. We do not limit you to a specific number of dives per day rather we look at the total number of boat dives available to you in your package. At the end of your stay, we will total up the boat dives that you performed and then if you went over the total number in your package, an additional fee of $38/boat dive/per person plus service charge and tax will be added to your final bill.
Can I dive the same day that I arrive?
Diving is not included on the day of arrival in any of our pre-paid package plans, however you may check with the Dive Shop and if they have staff available to conduct your orientation, it may be possible to dive on the day of arrival as long as you arrive in time to complete the orientation (depending again on staff availability) prior to the Dive Shop closing time of 5:00 p.m.
Do you have Internet Service in the rooms?
We do offer wireless internet service. The wireless service coverage area includes the majority of the resort.
I’ve been to Bonaire several times…do I have to go to the dive orientation again?
Yes, unless you can show proof that you have attended a dive orientation within the current calendar year. Dive Orientation is mandatory in accordance with Bonaire National Marine Park (BNMP) regulations and is held daily at 9:00 a.m. One of our dive instructors will explain in detail the rules and safety procedures to allow you to dive safely around the reefs of Bonaire. After the orientation a Warm Up Dive is also required by the BNMP on our famous House Reef “La Machaca” for equipment checks, buoyancy control and establishing your comfort level. This Warm Up Dive is required prior to conducting any further diving activities on Bonaire, including boat dives. This dive is chargeable if not included in your Dive Package. If in doubt, please contact our Dive Manager before you make any dives.
Are our valuables safe in our rental car when we go shore diving?
See “Are our valuables safe in our room?” for more information.
Are our valuables safe in our room?
Theft is very rare, but does happen. We provide safety deposit boxes, which are located in your room for a small fee of $6.00 for the duration of your stay. Do not leave Dive gear and/ or equipment outside on the patios at night or when leaving the room and be sure to leave patio lights on if your out. Always keep your safe key with you and remember to lock your doors and windows when you leave or when you are sleeping. Captain Don’s Habitat is not responsible for any lost or stolen property if you leave your door or windows open. By leaving your doors and windows unlocked you are inviting theft. Your key is on a brightly marked wrist lanyard, wear this on your wrist when you are diving or snorkeling in remote locations and do not leave it in your rental car. Leave all your valuables in your room safe and never in your car. Some car rental agencies advise you to leave a window open, but check with the agency you rent with to ascertain what their specific policy is in regards to this. Report suspicious behavior to reception or one of the Managers. Just remember to apply the same safety rules as you would do at home and you will have a safe trip.
Do you have strong currents on the dive sites?
When we do have currents, they are usually very mild and are always a longshore current (running parallel to the shoreline). The average current you might encounter on a given dive site will be anywhere from no current to approximately .25-.50 knot…very mild and easy to swim against, especially with fins on. The strongest current we can ever remember encountering was maybe a 1-1.5 knot current but that is extremely rare. However, it is always recommended to check the current when you first begin your dive or snorkel and always begin your dive against the current so that the last half of your dive will be with the current and you can just float back to your exit point. Just look at the soft corals and they’ll tell you which direction the current, if any, is flowing.
Is the water safe to drink?
Bonaire is very fortunate in that we have some of the Caribbean’s cleanest and best tasting water and a virtual inexhaustible source…the Caribbean Sea. Our water is desalinated sea water produced by our combined Electrical and Water Utility W.E.B.. Why we’ve even had guests take bottles of it home it tastes so good! Both our Boutique and Rum Runners Restaurant have suspended the sale of commercially bottled water to aid in the reduction of plastic debris in Bonaire’s landfill.
Will it be safe to plug in my laptop computer in my room?
See the answer above, plus you might want to bring a surge protector as our electrical utility sometimes gives us a baker’s dozen in voltage.
What is the electrical current on Bonaire and do we need converters or transformers for electrical appliances such as hairdryers and/or battery chargers?
What is the electrical current on Bonaire and do we need converters or transformers for electrical appliances such as hairdryers and/or battery chargers? The electrical current on Bonaire is112-127V/50Hz. The problem with many small electrical appliances, especially those manufactured in the U.S. is that they are rated for 110V/60Hz and the 60Hz is the part that really causes some problems with these appliances as our slower cycle tends to cause these appliances to overheat. Since cycle can only be changed at the source, transformers will not help in this area as they can only adjust voltage. With the world becoming a much smaller place, travel-wise, most manufacturers have realized this and are now manufacturing appliances such as hairdryers, travel irons, chargers for laptops, etc. that are dual voltage/cycle rated, i.e. 110-220V/50-60Hz. Simply look at the manufacturer’s information on the appliance you wish to bring (usually on the plug end or transformer of the appliance) and check to see if it is dual voltage/cycle rated…if so, you will not have any problems using that appliance on our electrical current. By the way, the electrical plug-ins in our rooms are standard U.S. two prong flat receptacles, so if the appliance/charger you are bringing has a grounded plug (3-prong), you might want to bring a 3 prong adapter so you won’t have to break off the grounding prong on your appliance’s plug. These are very inexpensive and you can find one at your local hardware or electrical store. Click here for an example of the110V plug and click here for an example of a 220V
What is the currency used on Bonaire?
As of January 1, 2011, the official currency of Bonaire is the U.S. Dollar. To avoid walking around with cash, you can charge Dive Shop, Boutique, telephone calls, etc. charges to your charge number and settle this at the end of your stay. For Bar and Restaurant charges you will need to set up a separate account with Rum Runners upon your arrival. We accept Master Card, Visa, American Express, US Dollars, Traveler’s Checks and Euros are accepted at the reception and Rum Runners for account payments only. Exchange of Traveler’s Checks and Euros into US Dollars may only be done at one of our local banks. The Maduro & Curiel’s Bank (Hato Branch) is within walking distance from the Hotel.
Do our cylinders accept Din Regulators?
People with DIN regulators are advised to bring their own adaptor just to make sure they can hook up.